Privacy Policy

1. Introduction

TechGuru Denmark ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website travel-secretguru.com or use our services.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, postal address)
• Payment information (credit card details, billing address)
• Account information (username, password, preferences)
• Service requests and support communications
• Technical specifications for custom PC builds

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and geographic location
• Browser type and version
• Operating system information
• Website usage data and navigation patterns
• Device information (screen resolution, device type)
• Referral sources and exit pages

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our services
• Processing orders and payments
• Communicating with you about your orders and our services
• Sending marketing communications (with your consent)
• Improving our website and services
• Analyzing website usage and performance
• Complying with legal obligations
• Protecting against fraud and security threats

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract: Processing necessary for performing our services
• Legitimate Interest: Improving our services and website security
• Consent: Marketing communications and non-essential cookies
• Legal Obligation: Compliance with Danish and EU laws

5. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience. Our cookies include:

5.1 Essential Cookies

Required for website functionality, including:

• Session management and security
• Shopping cart functionality
• Cookie consent preferences

5.2 Analytics Cookies

Help us understand website usage and improve performance:

• Google Analytics for website statistics
• Performance monitoring tools

5.3 Marketing Cookies

Used for advertising and remarketing (with your consent):

• Social media integration
• Targeted advertising campaigns

6. Data Sharing and Disclosure

We may share your information with:

6.1 Service Providers

• Payment processors (Stripe, PayPal)
• Shipping and logistics companies
• Cloud hosting services
• Email marketing platforms
• Analytics and monitoring services

6.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Investigate fraud or security issues
• Protect user safety

7. Data Security

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and employee training
• Payment Card Industry (PCI) compliance

8. Your Rights Under GDPR

As a European resident, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Portability: Transfer your data to another service
• Restriction: Limit how we process your data
• Objection: Object to processing for marketing purposes
• Withdraw Consent: Revoke consent for optional processing

To exercise these rights, contact us at [email protected].

9. Data Retention

We retain your data for the following periods:

• Customer accounts: Until account deletion is requested
• Order information: 5 years for warranty and legal purposes
• Marketing data: Until consent is withdrawn
• Website analytics: 26 months (Google Analytics default)
• Support communications: 3 years

10. International Data Transfers

Your data may be transferred to and stored in countries outside the European Economic Area (EEA). We ensure adequate protection through:

• EU Standard Contractual Clauses
• Adequacy decisions by the European Commission
• Certification schemes and codes of conduct

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications for material changes
• Updating the "Last Updated" date

13. Contact Information

For privacy-related questions or to exercise your rights, contact us:

14. Supervisory Authority

If you have concerns about our data processing practices, you can file a complaint with: